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Refund Policy

Last updated 11 October 2026

30-day money-back guarantee

If you're not satisfied with MobiDesk, you can request a full refund within 30 days of your payment date. You don't need to give a reason.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders. To request one, visit paddle.net and look up your order, or email us at admin@mobidesk.click and we'll help.

Free trial

The 14-day free trial needs no card, so nothing is charged during it.

Cancelling

You can cancel at any time from the Plan & billing page. Your plan stays active until the end of the period you paid for. You can still request a refund within 30 days of that payment.